Support

Something not working, or an idea? Email support@gimmeten.app. Tell us your phone model and what you saw on screen.

The camera doesn't count my reps

Stand back so your whole body is in view, in good light, with the phone steady at about waist height. The counter needs to see you go down and come back up.

I missed a day

Only a friend can save it. Open Today, share the rescue link, and your friend has until midnight the next day to do 10 squats for you. If nobody does, your next set starts a new streak.

I'm sick or travelling

Pause your streak on Today before the day ends. Paused days don't break the streak and don't add to it. Your next set ends the pause.

My set was saved but didn't count

A set counts when our server receives it before that day's cutoff. If your phone was offline until after the cutoff, the app still shows the set as saved, but it doesn't cover that day.

Invite friends and share your day

In Profile, “Invite a friend to join” shares your invite page. You can add a photo there and choose whether it shows your streak. After a set, “Share” sends a card with your streak and “Download” saves it to Photos. “Share” in History shows all your cards.

Change or remove my photo

Open Profile, then “Change photo” or “Remove photo”. A removed photo disappears from your invite page and from cards you already shared.

Moving to a new phone

Before you switch, open Profile on your old phone and tap “Create an account”. Enter your email and the 6-digit code we send you. On the new phone, install Gimme Ten and tap “I already have an account” at the bottom of the name screen. Enter the same email and the new code, and your streak, history and photo are back.

Without an account, your progress stays tied to the old phone. If you lose access to your email, we can't recover the account: there is no password, so the email is the only way to prove it is yours.

Remove an old phone

Profile lists the phones signed in to your account. Remove one you no longer use, for example a lost phone, and it loses access right away.

Delete my data

Open Profile, then “Delete my data” until an email is linked, or “Delete account” after. Everything is deleted at once and the app starts fresh. Days you saved for friends stay saved for them, without your name. If you can't open the app, email support@gimmeten.app with the name you use in the app and we delete everything within 30 days. See the privacy policy for what we store.